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    The Communication Toolkit

    Here is a library of 52 video clips running from 20 seconds to three minutes on various aspects of communication. You can use them to tailor your own custom training programs in a variety of communication categories.

    Benefits:
    • Allows you to create custom training courses
    • Uses video to model behaviors
    • Covers 6 areas of communication
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    Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.

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    Download sample training guide
    Includes sample pages from the leader's guide and participant materials.


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    Communication Toolkit

    CRM Produced

    Run time: 70 Minutes total running time

    Designed for maximum flexibility, the Toolkit provides you with video vignettes that depict a wide spectrum of common workplace interactions.

    The video clips fall into the following skill categories:
    1. Speaking Clearly
    2. Active Listening
    3. Nonverbal Communication
    4. Conflict & Difficult Conversations
    5. Group Communication
    6. Presentation Skills
    Each clip is provided in two formats:
    • With narration and onscreen graphics to set up the scene
    • Without any set-up narration and graphics.

    The Leader's Guide contains direction for using each clip:
    • Primary and secondary skills that can be taught using the clip
    • Suggested training applications
    • Background information relevant to the clip
    • Suggested Discussion Questions along with possible responses
    • Key points to draw from the clip
    • Ideas for following up on training conducted
    • Suggestions for using the clip in conjunction with other clips in the Toolkit.
    • Reference tables that help you select clips by skill (such as Listening) or application (such as Supervisor-to-Subordinate communication).

    Contents

    • Chaptered video clips on: 1 DVD (for easy playback) and 2 CD-ROMs (for importing clips into powerpoint presentations), each with and without introductory narration
    • Leader's Guide PDF on CD-ROM

    Toolkit Terms and Conditions Usage and FAQs (opens a new window)

    Instructions for importing video clips into PowerPoint:
    Written Directions PDF
    Video Tutorial (PowerPoint 2003) 1 Min. Flash Player Video (opens a new window)
    Video Tutorial (Powerpoint 2007/2010) 1 Min. Flash Player Video (opens a new window)

    Testimonials


    Satisfied customers on Communication Toolkit:

    "The programs are easy to integrate into our training programs and the examples provide the visual kick necessary to get the point across."
    -Jim Johnson
    -Instructor
    -Standard Motor Products, Inc.

    "I like the scenarios because we are able to employ them as real-life examples within the context of our custom material for instructor-led classes. Benefits include the thought-provoking poor/better example format to encourage discussion."
    -Andrew Bowen
    -Training Specialist
    -CenterPoint Energy Inc

    Place Your Order:

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    For Federal Government customers:

    CRM Learning is a division of Media Partners Corporation and all government orders are invoiced by Media Partners.

    Media Partners is registered with SAM.
    Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

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